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Showing posts with label BlackBerry. Show all posts
Showing posts with label BlackBerry. Show all posts

BlackBerry sales dwindle to nil in “meaningful number” of US stores

BlackBerry sales in the US have ditched and some stores have failed to sell a single handset from RIM’s range in the past month, according to analyst checks, painting a dreary picture of the Canadian company’s future. “We believe that current run rates are roughly one-fifth of those we saw in the US just eight months ago,” Pacific Crest’s James Faucette told AllThingsD, adding ominously that “we found a meaningful number of carrier retail locations which had not sold a single BlackBerry in over a month.”

Sales of BlackBerry devices in stores were apparently unchanged, comparing August to July, but Pacific Crest found evidence that retailers were simply not restocking with new devices. “We detected meaningfully lower inventory levels versus a month ago” Faucette pointed out.

That’s a real problem for RIM, as the company needs to tide its finances over through Q4 2012 and into early 2013, something it has been relying on existing BlackBerry 7 handsets to deliver. Next year, BlackBerry 10 will debut – delayed and much criticized – with RIM fighting to reclaim shelf space and market mindshare from iOS, Android and, to a lesser extent, Windows Phone.

“Even assuming that BlackBerry 10 devices roll out on time starting in 2013,” Faucette concludes, “we believe the clear evidence of shelf-space pressure our checks have detected does not bode well for the company in the longer term.”

RIM said in a statement on the analyst comments that it was “focused on the successful launch” of its new platform, reiterating that the rewritten OS was expected sometime in Q1 2013.

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New York Times pulls the plug on its BlackBerry app

Well, RIM really just can’t catch a break these days. The latest setback for the struggling company involves The New York Times’ decision to completely eliminate its downloadable BlackBerry application. A spokeswoman for the newspaper said that the decision to get rid of it really came down to app usage, and that the company wanted to direct its resources to where the highest levels of usage are found.

This is obviously not great news for RIM as it races to prepare for launching its new BlackBerry 10 operating system scheduled for next year, but the NY Times said that it hasn’t completely ruled out the development of an app for the new version. According to the company, that decision has not yet been made and it probably won’t be made until next year when it’s actually released.

A message to BlackBerry customers on the NY Times website stated: “Currently, our mobile website offers a more complete New York Times experience than the NYTimes app native to your device.”

So, all is not entirely lost since BlackBerry users will still be able to access the newspaper through its mobile website. The fight continues for RIM as it tries to somehow recover from a 47-percent drop in U.S. sales last year and a drop from 16 percent to 12 percent in smartphone market share during the first quarter.

[via Reuters]

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Motorola DEFY PRO targets bored BlackBerry users

It’s obviously the week for Android QWERTY candybars, with Motorola following Samsung’s Galaxy Chat with a touch-and-type of its own, the Motorola DEFY PRO. Built around a thumbboard and a 2.7-inch touchscreen, the DEFY PRO is targeted at the business user who might be bored with their BlackBerry, promising document handling as well as multi-mode support for work and play.

On the back there’s a 5-megapixel camera, with autofocus and an LED flash, and a front-facing camera above the display does for video calls. You also get WiFi and Bluetooth, along with DLNA streaming support and a 2GB card preloaded into the microSD slot.

Motorola has preset three different “Views” for different activities. Outdoor View prioritizes the weather; Hiking View uses the phone’s compass and GPS for navigating the wilderness; and Workout View offers a pedometer and calorie count, together with a stopwatch.

It’s not exactly the most inspiring of Android phones, but candybar-format devices with both QWERTY and touch are still relatively rare in the market, so fans have to take what they’re given. The Motorola DEFY PRO will go on sale in Brazil by July 15, the company says. No word on pricing, nor indeed if other countries will get the handset.

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BlackBerry outage hits Americas as RIM admits bafflement [Updated]

RIM it is still uncertain what is causing the BlackBerry server fault that has left many users without BBM, email or web access for a third day running, the company’s software and services chief has admitted today. Rory O’Neill, VP of the affected systems at the Canadian company, told paidContent that – while RIM’s official statement yesterday suggested engineers had a grip on the situation – in fact they’re still trying to figure out exactly what is happening. Meanwhile, similar BlackBerry outages have now been reported in the US and Canada.

According to paidContent’s Ingrid Lunden, RIM isn’t ruling out potential hacking as a cause of the outage. Right now, though, all O’Neill would say is that “the fundamental cause as far as we know is the issue with the core switch and a failing in the component architecture” and that “it has to do with how our networks speak to each other, and we are trying to fix that while preserving all messages.”
The company blamed “a core switch failure within RIM’s infrastructure” for the outage, and pointed out that “although the system is designed to failover to a back-up switch, the failover did not function as previously tested.” That’s left “a large backlog of data” which RIM said it was working to clear.
O’Neill highlighted that the problem is not being experienced in the same way by all BlackBerry users: some may still have internet, email or BBM access, while others lack access. Unfortunately, since all three services are routed through RIM’s servers, a problem with those systems can result in these sort of mass outages.
Meanwhile, Reuters’ Sinead Carew claims that RIM has been advising clients in the Americas that it is now dealing with the same problems there, a spread of the EMEA issues. There’s still no public timeline for its restoration.
Update: RIM has confirmed the issue in the Americas:
“BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.”
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BlackBerry outage hits third day while iMessage threat circles

BlackBerry network services remain offline this morning, the third day of issues affecting BlackBerry Messenger, email and web services on the popular smartphone platform. In a statement issued yesterday, RIM apologized for the further downtime and blamed a malfunctioning failover system, explaining that “as a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible.”
A quick check of Twitter however, and it seems users are still feeling the pain. There’s still no update from RIM on the ongoing outage, though some carriers are stepping up already and promising compensation when the issues are finally fixed. At least one UAE carrier has confirmed postpaid subscribers will get three days worth of free service automatically adjusted into their next bill.
The prolonged delay in service restoration means that BBM could well remain down as iOS 5 officially launches today, bringing with it Apple’s iMessage instant messaging service. The new IM system – which will be available for iPhone 3GS, iPhone 4, iPhone 4S, iPod touch and both generations of iPad – will support text, photo and video messages over WiFi and 3G connections, and is expected to bite heavily into RIM’s userbase. Check out our review of iMessage in our full iOS 5 review.
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Major BlackBerry outage spreads to North America from Europe, Middle East

Poor Research in Motion. Just two days from Apple’s iPhone 4S launch, the BlackBerry maker is in the midst of a three-day long service outage that has now spread to North America.

The outage, which is the worst since 2009 for RIM, could cause many consumers and IT departments to rethink their mobile strategy. Clearly, relying on RIM’s proprietary systems has its drawbacks.

Thanks to the outage, tens of millions of BlackBerry users have been experiencing spotty email, Internet, and BlackBerry Messenger connectivity.

“The messaging and browsing delays being experienced by BlackBerry users in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina were caused by a core switch failure within RIM’s infrastructure,” RIM said in a statement on Tuesday. “Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible.”

As Reuters points out, the outage could lead some IT outfits to consider letting employees use their personal devices, instead of buying and deploying RIM hardware and services. Many companies are now trying to integrate personally-owned iPhones and Android devices into their corporate networks. An outage like this could be just the push some progressive IT workers need to convince their companies to jump off the BlackBerry ship.
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Why was the first Kindle so ugly? Because Jeff Bezos loved his BlackBerry

The first-generation Kindle e-reader was a revolutionary device, but it was far from pretty.

Now the reasoning behind that ugly design has become a bit clearer: Jeff Bezos pushed his designers to replicate elements of his beloved BlackBerry, the New York Times reports.

“Jeff Bezos would come into our design meetings and say he loved his BlackBerry and the ease with which he could find e-mails and respond to people,” a former Amazon designer told the NYT. The BlackBerry’s design influence led directly to the original Kindle’s boxy design, keyboard, and scrolling wheel on the side.

Thankfully, Amazon quickly grew out of that design. Over time, the Kindle became slimmer and less boxy. The most recent Kindles, including the Touch and the new $79 model, don’t even have physical keyboards.


Now with the Kindle Fire tablet, it appears that Amazon, much like the rest of the tablet competition, is trying to imitate Apple’s iPad. “You can’t get much more minimal than a black rectangle,” Tumblr user interface designer Justin Ouellette told the NYT.

While there’s probably not much more Amazon can do with its future tablet designs, I’m interested in seeing just how far the company can push its e-readers. Amazon’s latest e-readers look different from competitors like the Nook and Kobo, and there’s still plenty of room for Amazon to pursue even lighter and more innovative designs. I can’t wait for a flexible color E-Ink Kindle.
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BlackBerry fights back with launch of four new models

Research in Motion’s global rollout of its newest line of BlackBerry smart-phones arrived in Paris where the company unveiled a quartet of new devices on Wednesday. All four phones are the latest effort on the part of the once dominant Waterloo, Ontario-based telecom manufacturer to reverse a steady decline in overall market shares, in what has been described as the largest release in BlackBerry’s history.

The four new phones are each targeting a different demographic. In contrast with Apple that focuses on the high end of the market with its popular, and comparatively expensive, iPhone, BlackBerry is gambling that it can produce devices that appeal to everyone from cost-conscious teenagers to corporate executives.

High-end users have been eagerly awaiting the arrival of the Bold 9900, its top of the line model that combines a touch-screen with BlackBerry’s iconic keyboard. The device has been re-designed inside and outside with sleeker hardware and the new BlackBerry 7 operating system.

With BlackBerry 7, RIM has opted for enhanced integration with Microsoft Office applications (Word, Excel, etc…), more applications that rely on voice activation and social networking, particularly across its popular BlackBerry Messenger network.

The French version of the Bold 9900 is priced €199 if bought with a contract.

Competing in a crowd
BlackBerry faces considerably more competition among mid-priced phones where Android-powered devices have been gobbling up market shares. Its new Torch models 9860 and 9810, both also running on BlackBerry 7, are seemingly aimed at new smartphone consumers who want to retain their access to the BlackBerry Messenger network’s 45 million users while enjoying many of the app-based features popular on the iPhone and Android devices.

BlackBerry Torch 9860
the 9860 is an entirely touch-screen phone, the 9810 is a slider device that offers both a keyboard and touch-screen. Neither of these devices revealed any significant hardware enhancements over their predecessors. Instead, the key selling point for BlackBerry here appears to be that it makes its BB 7 OS available at a lower price.

One of the key challenges for all of BlackBerry’s mid-range product line is how it effectively differentiates itself in a market that is increasingly defined by the number and quality of mobile applications, or apps. With only 35,000 apps for sale in its BlackBerry App World marketplace, the company offers just a tenth of the number of applications available on the Apple App Store or the Android Marketplace.

The low end
While Apple dominates the top of the smartphone market and Android devices have become increasingly popular in the mid-range, BlackBerry’s low-priced curve models have been hugely successful among teens and other price-sensitive consumers. The BlackBerry’s Curve models are often available for just €1 with a contract and offer unlimited texting within the company’s messaging network.

As for its more expansive brethren, the Bold 9900, BlackBerry did both a hardware and software makeover for the considerably cheaper Curve 9360. Powered by an 800 megahertz processor running BlackBerry 7 OS, the Curve 9360 is a device that emphasizes texting and messaging above all else and is ideal for that consumer who prefers type over talk.

BlackBerry’s BIG problem
BlackBerry has long been popular with corporate and government clients who value the device’s emphasis on text-based encrypted messaging. BlackBerry’s closed network architecture offers a degree of security that is unparalleled in the industry, making the device a popular choice among corporate technology managers.

Servicing large governmental, financial and other corporate clients has been a major part of BlackBerry’s success but as employees of these organizations push back on carrying around two smartphone devices, one personal the other professional, a growing number of IT managers are abandoning their once exclusive loyalty to BlackBerry.

The crux of the problem is that a company-provided phone often has so many restrictions on it that it is not practical for personal use. Conversely, personal smartphones, such as the iPhone, often lack the necessary security features that are essential to protect a company’s network from viruses or unauthorized penetration from the outside.

“Clearly we are aware of this trend,” said David Derrida, Director of Carrier Product Management at BlackBerry’s parent company Research in Motion, “and since last year we’ve been developing 'BlackBerry Balance' that effectively creates a wall between the user’s personal and professional worlds on their device.”

Derrida no doubt hopes that initiatives such as ‘Balance’ will help slow BlackBerry’s steady erosion and give a badly needed boost to its ailing stock price. With its shares now priced less than half of what they were last year, Research in Motion has a lot at stake with this latest product launch, or else it may be one of their last as an independent company.
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Samsung to unveil LTE Galaxy S II and Galaxy Tab 8.9 at IFA?

Just yesterday we reported that thanks to a developer who went snooping inside Samsung’s Unpacked app’s APK, it was discovered that Samsung has plans to reveal three new devices at IFA – the Galaxy Note, Wave 3 and the Galaxy Tab 7.7.

Now it appears that there may be even more Samsung devices that will be revealed come IFA, and they are the Samsung Galaxy S II and the Galaxy Tab 8.9. Granted that these two devices aren’t exactly new, but what makes them interesting is that officially neither of the devices are currently available, and here’s the kicker, the versions that Samsung plans to unveil at IFA could very well be the 4G LTE versions.
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RIM Reveal BlackBerry Curve 9350, 9360 and 9370 Smartphones

 Yesterday, RIM announced an update to the ever-popular BlackBerry Curve range. The entry-level phones will be joined now by the Curve 9350, Curve 9360, and Curve 9370. The phones all feature RIM's new BlackBerry 7 OS update, providing improved HTML5 support and faster navigation.

The BlackBerry Curve 9350, 9360 and 9370 smartphones, like the Curve models that came before them, take the best of what RIM has to offer and stuff it into an affordable package that sheds the bells and whistles. Spec highlights include RIM’s slimmest Curve design ever, GPS and Wi-Fi support, 5-megapixel cameras and the BlackBerry 7 OS. ”These new models will build on the incredible success of the BlackBerry Curve line and further expand the largest global launch of BlackBerry smartphones in our history,” said RIM Co-CEO Mike Lazaridis in a statement. “The new BlackBerry Curve smartphones are absolutely stunning and offer a significant performance upgrade with an unmatched mobile social experience for the millions of feature phone users in the market as well as our existing Curve customers.” RIM’s new Curve line will launch this month in Canada and beginning next month in additional markets. RIM’s full press release follows below.
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